Enviro Focus Owner's Manual download pdf (Page 25)

Warranty

Sherwood Industries Ltd. offers a Limited Lifetime Warranty on this gas product. This Limited Lifetime Warranty

covers the appliance for a period of seven years from the date of installation. This warranty applies only to the

original owner in the original location.

Covered under the lifetime warranty are: the surround, the chassis and the heat exchanger. These steel components

are covered against manufacturer’s defects for seven (7) years and the labour for the rst year. The following

exclusions apply: over-ring due to incorrect setup or tampering, or damage caused by incorrect installation, usage

or abuse. The unit must be properly installed by a qualied technician or installer, and must meet all local and

national gas and building code requirements.

We also cover against manufacturer’s defects, under our Limited Lifetime warranty, the following components:

Log Set, Burners and Glass.

The following exclusions apply:

Plating - Damage caused by scratching, marring, chemicals, ngerprints, abrasive cleaners or discoloration with

age. Items with Antique Copper that have had a green discoloration of the nish. If discoloration occurs, please

follow the cleaning instructions as outlined in the “Maintaining Face and Surround Finishes” section.

Pocelain Finishes - Damage caused by chipping, scratching, marring, chemicals, ngerprints, abrasive cleaners,

discoloration with age

Glass - use of harsh or abrasive cleaners, striking the glass or surface contaminates.

Logset - Damage caused by incorrect handling or misuse.

Burners - damage caused by improper or continuous operation under incorrect conditions.

Sherwood Industries Ltd. offers a two-year warranty on all the electrical components and gas components, against

manufacturing defects. Paint is also covered against aking. This offer includes parts and labour for one year, and

parts only thereafter.

Your dealer shall make all claims under this warranty in writing.

WHEN FILING A WARRANTY CLAIM, PLEASE COMPLETE THE FOLLOWING

INFORMATION ON AN OFFICIAL WARRANTY CLAIM FORM:

TO THE DEALER:

Name, address and telephone number of purchaser and date of purchase, date of installation, name of installer and

dealer, nature of complaint, defects or malfunction, description and part number of any parts replaced.

TO THE DISTRIBUTOR:

Sign and verify that work and information are correct.

This warranty covers defects in materials and workmanship only if the product has been installed according to the

manual’s instructions. If the product is damaged or broken as a result of misuse or mishandling, the warranty does

not apply. The warranty does not cover removal and reinstallation costs.

Sherwood Industries Ltd. reserves the right to repair or replace the defective product. The shipping costs are to

be paid by the consumer. All warranties by the manufacturer are set forth and no claim shall be made against the

manufacturer on any oral warranty or representation.

Sherwood Industries Ltd. and its’ employees or representatives will not assume any damages, either directly or

indirectly, caused by improper usage, operation installation, servicing or maintenance of this appliance.

Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail the warranty registration

card and have the installer ll in the installation data sheet in the back of the manual for warranty and future reference.

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Enviro Focus Owner's Manual Page 25